概述
歡迎使用憶家。我們深知您的隱私對您非常重要,我們致力於保護您的個人資料和故事內容。本隱私政策說明我們如何收集、使用、存儲和保護您的資訊。
核心隱私承諾
- 本地優先存儲:您的故事主要存儲在您的設備上
- 不用於AI訓練:您的故事內容絕不會用於訓練AI模型
- 最小化數據收集:我們僅收集提供服務所必需的資訊
- 透明處理:清楚說明每項數據的用途
- 用戶控制權:您可以隨時查看、編輯或刪除您的資料
1. 我們收集的資訊
1.1 語音錄音
收集內容:當您使用錄音功能記錄故事時,應用會暫時錄製您的語音。
使用方式:
- 語音檔案會發送至我們的雲端服務進行語音轉文字處理
- 使用 OpenAI Whisper API 進行高精度語音識別
- 重要:音檔僅用於即時處理,處理完成後立即刪除,不會永久保存
本地處理選項:部分語音識別功能使用 iOS 系統內建的語音識別,完全在您的設備上進行,不會上傳到任何伺服器。
1.2 文字內容
收集內容:
- 您錄製的故事轉錄文字
- 您在應用中編輯的故事內容
- 您與 AI 對話助手的對話記錄
使用方式:
- 本地存儲:您的故事主要存儲在您設備的 SQLite 數據庫中
- 雲端處理:當您使用以下功能時,文字內容會發送到我們的雲端服務:
- AI 對話引導(幫助您回憶更多細節)
- 故事美化(改善文法、結構和可讀性)
- 故事摘要生成
- 分享圖片生成
1.3 使用數據
收集內容:
- 應用使用統計(功能使用次數、錯誤日誌)
- API 請求記錄(不包含故事內容,僅包含技術參數)
不收集的資訊:
- 我們不追蹤個別用戶的身份資訊
- 我們不收集設備識別碼用於廣告或分析
- 我們不存儲您的聯絡人或照片(除非您主動分享故事截圖)
1.4 設備權限
應用需要以下權限以提供服務:
| 權限 | 用途 | 是否必需 |
|---|---|---|
| 麥克風 | 錄製您的故事語音 | 必需 |
| 語音識別 | 將語音轉換為文字 | 必需 |
| 相片庫 | 保存或分享故事截圖 | 選用 |
2. 我們如何使用您的資訊
2.1 核心功能
- 語音轉文字:使用 OpenAI Whisper API 將您的錄音轉換為文字
- AI 對話引導:使用 OpenAI GPT-4o-mini 提供溫暖、耐心的對話引導
- 故事美化:改善文法、結構和可讀性,同時保留您的原意和語調
- 摘要生成:為您的故事生成簡短摘要和關鍵主題標籤
- 分享圖片:生成適合社交媒體分享的精美故事圖片
2.2 絕不用於 AI 模型訓練
我們明確承諾:
- 您的故事內容絕不會用於訓練任何 AI 模型
- 您的個人資料絕不會用於機器學習或數據挖掘
- 我們已與 OpenAI 確認,通過 API 發送的數據不會用於改進 OpenAI 的模型(符合 OpenAI 的企業 API 政策)
3. OpenAI API 使用說明
3.1 為什麼使用 OpenAI
我們使用 OpenAI 的 API 服務來提供高品質的語音識別和智能對話功能:
- Whisper API:業界領先的語音轉文字技術,特別適合處理台灣長者的語音
- GPT-4o-mini API:提供溫暖、耐心的對話引導和故事美化
3.2 OpenAI 數據處理政策
- 不用於訓練:通過 API 發送的數據不會用於訓練或改進 OpenAI 的模型
- 臨時處理:OpenAI 僅保留您的數據最多 30 天,用於監控濫用和誤用行為,之後自動刪除
- 不共享:OpenAI 不會與第三方共享您的數據(法律要求除外)
3.3 數據流向圖
- 音檔僅在 AWS Lambda 函數的記憶體中臨時處理,不寫入硬碟
- 處理完成後,所有臨時數據立即刪除
- 最終的文字結果僅存儲在您的設備上
4. 數據存儲與安全
4.1 本地存儲
- 位置:您的故事存儲在設備的 SQLite 數據庫中
- 安全性:受 iOS 系統的沙盒保護,其他應用無法訪問
- 備份:如果您啟用了 iCloud 備份,故事數據可能會包含在 iOS 系統備份中
4.2 安全措施
- 所有網絡傳輸使用 TLS 1.2+ 加密
- API 訪問使用 API Key 認證
- 實施速率限制,防止濫用
- 定期進行安全審計和更新
5. 數據共享與第三方服務
5.1 我們使用的第三方服務
| 服務商 | 用途 | 共享的數據 |
|---|---|---|
| OpenAI | 語音轉文字、AI 對話、故事美化 | 語音錄音(臨時)、故事文字(臨時) |
| AWS | 雲端基礎設施 | API 請求日誌(不包含故事內容) |
5.2 我們不會共享的情況
- 我們絕不會將您的故事內容出售給第三方
- 我們絕不會將您的個人資料用於廣告或行銷
- 我們絕不會與其他應用或服務共享您的數據(法律要求除外)
6. 您的權利與控制
- 訪問權:您可以隨時在應用中查看您的所有故事
- 編輯權:您可以在應用中編輯或修改任何故事內容
- 刪除權:您可以刪除單個故事或清除所有數據
7. 兒童隱私
憶家主要設計給 60 歲以上的長者使用,不專門針對 13 歲以下的兒童。如果我們發現不慎收集了兒童的個人資料,我們將立即刪除這些資料。
8. 隱私政策更新
我們可能會不時更新本隱私政策。重大變更時,我們將在應用中顯示通知。建議您定期查看本政策以了解最新資訊。
9. 聯絡我們
如果您對本隱私政策或我們的數據處理方式有任何疑問,請聯絡我們:
公司名稱: SAPIENSTALES PTE. LTD.
電子郵件: growth@sapienstales.com
公司地址: 10 WOODLANDS SQUARE, #04-53, WOODS SQUARE, SINGAPORE 737714
Bundle ID: com.sapienstales.familystoryapp
Overview
Welcome to Family Story. We understand that your privacy is important to you, and we are committed to protecting your personal information and story content. This Privacy Policy explains how we collect, use, store, and protect your information.
Core Privacy Commitments
- Local-First Storage: Your stories are primarily stored on your device
- Not Used for AI Training: Your story content will never be used to train AI models
- Minimal Data Collection: We only collect information necessary to provide our services
- Transparent Processing: Clear explanation of how each piece of data is used
- User Control: You can view, edit, or delete your data at any time
1. Information We Collect
1.1 Voice Recordings
What We Collect: When you use the recording feature to capture your stories, the app temporarily records your voice.
How We Use It:
- Audio files are sent to our cloud service for speech-to-text processing
- We use OpenAI Whisper API for high-accuracy speech recognition
- Important: Audio files are only used for real-time processing and are immediately deleted after processing—they are NOT permanently stored
Local Processing Option: Some speech recognition features use iOS's built-in speech recognition, which processes entirely on your device without uploading to any server.
1.2 Text Content
What We Collect:
- Transcribed text from your recorded stories
- Story content you edit within the app
- Conversation history with the AI assistant
How We Use It:
- Local Storage: Your stories are primarily stored in a SQLite database on your device
- Cloud Processing: Text content is sent to our cloud service when you use:
- AI conversation guidance (to help you recall more details)
- Story enhancement (to improve grammar, structure, and readability)
- Story summary generation
- Shareable image generation
1.3 Usage Data
What We Collect:
- App usage statistics (feature usage counts, error logs)
- API request logs (technical parameters only, NOT story content)
What We DON'T Collect:
- We do NOT track individual user identities
- We do NOT collect device identifiers for advertising or analytics
- We do NOT access your contacts or photos (unless you actively share story screenshots)
1.4 Device Permissions
The app requires the following permissions to function:
| Permission | Purpose | Required? |
|---|---|---|
| Microphone | Record your story voice | Required |
| Speech Recognition | Convert voice to text | Required |
| Photo Library | Save or share story screenshots | Optional |
2. How We Use Your Information
2.1 Core Features
- Speech-to-Text: Use OpenAI Whisper API to convert your recordings into text
- AI Conversation Guidance: Use OpenAI GPT-4o-mini to provide warm, patient conversation prompts
- Story Enhancement: Improve grammar, structure, and readability while preserving your original meaning
- Summary Generation: Generate brief summaries and key topic tags for your stories
- Shareable Images: Create beautiful images optimized for social media sharing
2.2 NEVER Used for AI Model Training
We explicitly commit:
- Your story content will NEVER be used to train any AI models
- Your personal data will NEVER be used for machine learning or data mining
- We have confirmed with OpenAI that data sent via API is NOT used to improve OpenAI's models (per OpenAI's Enterprise API policy)
3. OpenAI API Usage Explanation
3.1 Why We Use OpenAI
We use OpenAI's API services to provide high-quality speech recognition and intelligent conversation features:
- Whisper API: Industry-leading speech-to-text technology, especially suited for Taiwanese elderly speakers
- GPT-4o-mini API: Provides warm, patient conversation guidance and story enhancement
3.2 OpenAI Data Processing Policy
According to OpenAI's API Data Usage Policies:
- Not Used for Training: Data sent via API is NOT used to train or improve OpenAI's models
- Temporary Processing: OpenAI retains your data for a maximum of 30 days to monitor for abuse, then automatically deletes it
- Not Shared: OpenAI does not share your data with third parties (except as required by law)
3.3 Data Flow Diagram
- Audio files are only processed temporarily in AWS Lambda function memory, never written to disk
- After processing completes, all temporary data is immediately deleted
- Final text results are stored only on your device
4. Data Storage & Security
4.1 Local Storage
- Location: Your stories are stored in a SQLite database on your device
- Security: Protected by iOS sandboxing; other apps cannot access it
- Backup: If you enable iCloud Backup, story data may be included in iOS system backups
4.2 Security Measures
- All network transmissions use TLS 1.2+ encryption
- API access uses API Key authentication
- Rate limiting implemented to prevent abuse
- Regular security audits and updates
5. Data Sharing & Third-Party Services
5.1 Third-Party Services We Use
| Service Provider | Purpose | Data Shared |
|---|---|---|
| OpenAI | Speech-to-text, AI conversation, story enhancement | Voice recordings (temporary), story text (temporary) |
| AWS | Cloud infrastructure | API request logs (NOT including story content) |
5.2 We Will NEVER Share
- We will NEVER sell your story content to third parties
- We will NEVER use your personal data for advertising or marketing
- We will NEVER share your data with other apps or services (except as required by law)
6. Your Rights & Control
- Access Rights: You can view all your stories in the app at any time
- Edit Rights: You can edit or modify any story content within the app
- Deletion Rights: You can delete individual stories or clear all data
7. Children's Privacy
Family Story is primarily designed for users aged 60 and above, and is not specifically directed at children under 13. If we discover that we have inadvertently collected personal information from children, we will immediately delete such information.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time. For significant changes, we will display a notification in the app. We recommend reviewing this policy periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us:
Company Name: SAPIENSTALES PTE. LTD.
Email: growth@sapienstales.com
Address: 10 WOODLANDS SQUARE, #04-53, WOODS SQUARE, SINGAPORE 737714
Bundle ID: com.sapienstales.familystoryapp